*IMPORTANT – We are working BY APPOINTMENT ONLY –
please call before coming in so we can secure a time for your visit*
With Covid -19 progression changing daily, we are taking every precaution and following the CDC guidelines in caring for you, your family and our office and staff.
We expect to come back stronger as a team as soon as it is safe for our patients and staff. We believe that by taking this decisive action, we are in the best service of our entire community: our patients, out staff, doctor and each of the local communities in which we operate, as well as our own families.
Here is our plan:
Eye Exams/Contact Lens Exams-Fittings:
We will not be scheduling appointments for routine eye health exams or for contact lenses until safe to do so. If you or someone in your family has an infection in the eye(s) or concerned of vision issues or eye health problems, Dr. Maitino will do triage with you on the phone, and refer you if necessary to an appropriate facility for care. If it is determined that a prescription for medication can be written or called in, Dr. Maitino will advise as the time of your phone conversation.
Eyeglasses – Selection, Pickup or Repair:
Firstly, I want to report that we clean each and every frame in our offices appropriately, and do this after anyone; customer or staff has handled them. We ask when you arrive to make yourself comfortable in the front of our location, in one of the waiting area chairs if we are with someone, and follow the directions of our staff that may provide when/if necessary. We will be happy to show you any frame on our displays, but handling will be limited to our staff only to pull them from our displays/cases for you to try on and view. We will pull them down and put them back only after they have been properly cleaned. We also ask that only one person come in to select frames (two at the most as long as there are no other customers in the office – we are limiting only two in our locations at one time, plus our staff) Picture taking is encouraged and a great way to get feedback from those you care to share with when making your selection. Bringing more people in at one time only increases exposure, and decreases the social distancing that is being called for at this time.
While pausing our patient care, we will use this time to implement additional risk mitigation measures; reflecting our commitment to providing safe and responsible services during this outbreak. We will also use this time to prepare our staff to return to the highest level in active patient care.
WORKING BY APPOINTMENT ONLY:
Please call to schedule an appointment during the following days and times:
10am – 3pm: Monday, Tuesday, Thursday, Friday & Saturday
Closed: Wednesday & Sunday
(If you arrive to our locations, and we are not working with a patient/customer – and have no one scheduled to come in for 30 minutes,
we will be happy to assist you and be of service at that time)
We will resume regular and normal business hours as soon as it is safe and appropriate to do so.
We sincerely appreciate y our support and your understanding in this unprecedented period of our lives and wish for you and everyone you care for to be safe and healthy.
Brian Scott, owner.